Refund policy
All sales on North Country Needlepoint are final. We do not accept returns or exchanges.
Our retail canvas collection items are pre-owned and sold as-is. We make every effort to provide detailed descriptions and photos to ensure you know exactly what you're purchasing. Please review all product details before completing your order.
North Country Needlepoint originals sold as retail or wholesale are non-refundable.
By purchasing, you agree to these terms and understand that we do not offer refunds or returns once an order has been placed. If you have any questions or need additional information about an item before purchasing, please contact us at stitching@northcountryneedlepoint.com or use the Contact Us link on the website.